Refunds and Returns Policy
Effective Date: 23rd November 2023
1. Overview
Thank you for shopping at RadiantHairRevive.com, operated by ScissorsCut Corp. We strive to provide the best Hair Caviavotox Treatment products for busy working moms. If you are not entirely satisfied with your purchase, we’re here to help.
2. Return Process
2.1. To initiate a return, please contact our customer support at [email protected] within 30 days of receiving your product.
2.2. Clearly state the reason for the return and provide your order number.
2.3. Our customer support team will guide you through the return process and provide you with a return authorization.
3. Eligibility
3.1. Products eligible for return must be in the same condition as when received and in the original packaging.
3.2. Any product not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a refund.
4. Refund
4.1. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
4.2. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 10 business days.
5. Shipping Costs
5.1. Customers are responsible for return shipping costs.
5.2. Original shipping costs are non-refundable.
6. Defective or Damaged Products
6.1. If you receive a defective or damaged product, please contact us immediately.
6.2. We may require photographic evidence of the defect or damage for verification.
6.3. A replacement or refund will be provided for defective or damaged products.
7. Contact Information
7.1. For any questions or concerns regarding our Refunds and Returns Policy, please contact our customer support at [email protected].
7.2. You can also reach us by mail at 12 Kirby Cres, L1N 6T2, Whitby, ON, Canada.
8. Changes to Policy
8.1. We reserve the right to update or modify our Refunds and Returns Policy.
8.2. Any changes will be effective upon posting on the website.
At RadiantHairRevive.com, we value your satisfaction and are committed to providing a fair and transparent return process. Thank you for choosing us for your hair care needs!
ScissorsCut Corp.